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24 Hours a Day/7 Days a Week Support

OPSWAT is dedicated to delivering the best service, made possible through our three support centers located in San Francisco, Romania, and Vietnam. This enables us to provide true 24/7 support with an average response time of just two hours. Learn about our Standard, Gold, and Platinum Customer Support offerings at

    San Francisco, CA
    Ho Chi Minh City, Vietnam
    Timisoara, Romania

Technical Support

9 hours


Monday - Friday

8:00 to 17:00

Email Support

12 hours


Monday - Friday

7:00 to 19:00

Email & Phone Support

24 hours


Every day

24 hours

Email & Phone Support

Onsite Implementation

For pricing of Onsite Implementation Support, contact OPSWAT to describe your situation, your location, and the time-frame of the engagement.